We are currently on vacation, all Shipping will resume week of July 17th. We apologize for any inconvenience.

Customer Refund Policy

Our goal is that you are completely satisfied with your purchase. With this in mind, subject to the terms and conditions of this customer refund policy, if for any reason you are not satisfied with the any item purchased from us, you may return it for a refund or exchange.

Requirements for a Refund

 As further specified herein, in order to get a refund, the purchased item must be returned within the applicable return period, delivered to us in its original packaging, with no damage, along with an original receipt.

  • Return Period:  Except as otherwise provided herein, you may return any unused item purchased from us within thirty days (30) days for a full refund or exchange.
  • In Original Packaging:  In order to be eligible for refund, the item must be returned with its original box, with all of the original product packaging, accessories and parts.
  • With No Damage:  Items cannot be returned if they have been used, damaged, altered, or misused after delivery to the customer.  To be eligible for refund, the item must be in new condition.
  • How to Return:  Items can be returned by:
    • Deliver to Us: Our merchandise can be returned at the shop.
    • Shipped To Us:  You can ship the item you wish to return to us if you follow the following instructions.
        1. Within the return period, contact us by email at sales@opulentblends.com and let us know the reason for your return.
        2. Upon receiving your request, a customer service representative will email you instructions for repackaging and mailing the item to us.
        3. Follow the instructions provided for repackaging and ship the package to us. Opulent Blends does not pay for shipping costs of items for return.

      How Refunds Will Be Paid. Refunds will be issued in the same method of payment as the original payment.  Purchases made with cash will be refunded in cash. Purchases made with a credit card will be refunded through the issue of a credit to the original card. Purchases made via Pay Pal will be credited back to the same Pay Pal account.

      Customer Satisfaction. We always put our customers first.  Should you have any questions about the foregoing, please do not hesitate to contact us at:

        Opulent Blends
        10511 West H. Ave
        Kalamazoo, MI 49009
        sales@opulentblends.com
        (269)205-3447

        ★ Customer Reviews

        Let customers speak for us

        848 reviews
        98%
        (830)
        1%
        (9)
        1%
        (9)
        0%
        (0)
        0%
        (0)
        Absolutely wonderful

        I am very picky about what kind of shampooh I use. The lavender spiramint shampooh is amazing. It is so gentle on my hair, and it does not leave behind any residue. The shampooh only leaves behind a wonderful cent. I highly recommend this product, and I will be buying this shampooh again.

        Dear Elizabeth,
        Thank you so much for taking the time to write such an amazing review for us. I have friends that use our hair care and are always telling me the compliments they receive on the scent :). So happy to hear you love it too! - Heather

        Lemongrass Hand Soap

        Wonderful product. Clean fresh scent, not perfumy like others.

        Thanks for the lovely review Joanne. Thrilled you are so happy with our soap :)

        great everyday hydration

        I really like how this lotion is lightweight, but delivers a great amount of moisture. I also appreciate that aloe leaf juice is the second ingredient. Great hand lotion for everyday.

        K
        Hand & Foot Balm
        Kaitlyn N.
        the BEST hand and foot cream

        I was originally gifted a 4oz jar and had to buy the 8oz once I ran out! The formula of this cream is perfect, deeply nourishing but not too heavy to the touch. I’ve tried tons of other foot/hand creams and this is the only one that has given me long term results.

        Hey Kaitlyn, thanks so much for taking the time to write such an amazing review. Our foot balm is easily my favorite/can't live without product! Thrilled to hear you enjoy it as much as I do. - Heather

        Perfect smell

        Doesn't deep condition.drying needed a extra leave in conditioner