Customer Refund Policy

Our goal is that you are completely satisfied with your purchase. With this in mind, subject to the terms and conditions of this customer refund policy, if for any reason you are not satisfied with the any item purchased from us, you may return it for a refund or exchange.

Requirements for a Refund

As further specified herein, in order to get a refund, the purchased item must be returned within the applicable return period, delivered to us in its original packaging, with no damage, along with an original receipt.

Return Period: Except as otherwise provided herein, you may return any unused item purchased from us within thirty days (30) days for a full refund or exchange.
In Original Packaging: In order to be eligible for refund, the item must be returned with its original box, with all of the original product packaging, accessories and parts.
With No Damage: Items cannot be returned if they have been used, damaged, altered, or misused after delivery to the customer. To be eligible for refund, the item must be in new condition.
How to Return: Items can be returned by:

Deliver to Us: Our merchandise can be returned at the shop.
Shipped To Us: You can ship the item you wish to return to us if you follow the following instructions.

Within the return period, contact us by email at sales@opulentblends.com and let us know the reason for your return.
Upon receiving your request, a customer service representative will email you instructions for repackaging and mailing the item to us.
Follow the instructions provided for repackaging and ship the package to us. Opulent Blends does not pay for shipping costs of items for return.

How Refunds Will Be Paid. Refunds will be issued in the same method of payment as the original payment. Purchases made with cash will be refunded in cash. Purchases made with a credit card will be refunded through the issue of a credit to the original card. Purchases made via Pay Pal will be credited back to the same Pay Pal account.

Customer Satisfaction. We always put our customers first. Should you have any questions about the foregoing, please do not hesitate to contact us at:

Opulent Blends
10511 West H. Ave
Kalamazoo, MI 49009
sales@opulentblends.com
(269)205-3447

Love the smell of this hand soap any time of year!

Wonderful soap!

We will be discontinuing this scent after the holiday season :(

Love this butter!

Second time purchasing. It is so rich, much better than hand lotion if you have very dry skin.

So happy you are enjoying our body butter :)

This is all I will ever use!

This is a product I trust made by a small business I trust. This is all I will use on my laundry, because I care about what goes next to my skin. My laundry smells fabulous and is clean. I highly recommend this product. (The lavender spearmint is my absolute favorite scent!)

Thanks so much for your laundry soap review. Most are unaware of how important it is to use a good laundry soap. What we wash is nearly always touching our skin one way or another!

Fantastic laundry soap

I love the product ingredients, the natural scent, and the way my laundry comes out clean and smelling good!

My hands and be will never be the same

Michigan winters are very hard on my hands and feet. I have done two applications on my feet, and I am noticing a major positive difference. It moisturizes my hands and feet very nicely, and this will be a must have for me from now on.

Thanks for the review Elizabeth. This is easily my FAVORITE product that we make :). There are no substitutes, as far as I'm concerned!

Customer Refund Policy

Let customers speak for us